Shipping policy
We ONLY ship to the UK.
​
FREE UK SHIPPING OVER £70
Delivery Issues
We are unable to accept responsibility for missed deliveries or any issues caused by the customer not being present to accept their parcel. We also do not accept responsibility for any issues caused by errors in a customer's address.
The shipping company is a separate entity from us so please contact the carrier for any problems related to shipping and missed deliveries.
To contact the shipping company
Please note that it is the customer's responsibility to monitor the tracking of their parcel and contact the courier regarding any delivery issues. Should no efforts to contact the courier be made within 24 hours of items being due for delivery, we cannot be held liable for any spoiled goods as it will then be too late for us to intervene, and your goods could already be spoiled.
In the event you have any issues with the product, please contact us at theveganwitchltd@gmail.com . We will get back to you as soon as possible to resolve your queries and aim to reply with one business day.